Some days ago while writing about the first five days of
2014, I decided to turn this into a habit. The habit that helps me to remain
indulged with my everyday life. Thus arrived next three days of 2014; as
expected they were unpredictable. From meeting new people to new conversations
and from imagining a deal to be finalized to seeing it go bust. Everything
within a span of three days (72 hours). But the grit to do a lot more doesn’t
cease. My body language says that I am restless. That is for the world to make
an opinion about. I believe I am just a curious seeker of creative solace. Even
though I laugh about the many oddities of what half of the uncreative populous
talk about, I am not authorized to insult or criticize them. They have done
their bit of climbing ladders; honestly or dishonestly.
All these three days have been very important with context
to the yarn of personal growth. The mind that was held captive by cobwebs of unfair
thinking, finds itself a bit enlightened now. The excess baggage of not wanting
to go against heart seems to have lightened a bit. All that remains with me are
conversations. These conversations comprised words like – Tell me something
about yourself, how good are you at doing xyz, what is your opinion about its
future, would you like to know anything more about us, we will keep in touch,
there is lots happening around us and we might have skipped that. It was left
to my imagination to either believe or disbelieve them. On most occasions, I
disbelieved them but didn’t express what was on my mind.
But such encounters are necessary for the process of life to
continue smoothly. Disruptions challenge the way our minds might want to think.
Or else our minds tend to grow lazy. Our minds start feeling petrified by the
prospect of facing a potential challenge lurking around us. The last three days
have been filled with disruptions. These disruptions ranged from an erratic
internet connection to an unplanned discussion. From a missed call to attended
calls of the unwanted and one such call was from the so called Customer Service
Centre of Hypercity.
The female on the other side of the phone opened the
conversation with a courteous question – Excuse me sir, I would first like to
seek your permission to ask, if this is the right time to talk to you? She
added more by extending it with another sentence – Sir, will you be willing to
share your marital status and the number of kids you have? I was impressed. She
spoke very well. Her voice was controlled. Seemed to be in her early twenties
and didn’t come across as a threat to my mind, while being in the middle of
heavy duty thinking. After having shared all the details, she asked me as to
why I wasn’t shopping too often at Hypercity? She wanted to know if I was
unhappy with their services. Did the staff not cooperate with me? Or did I want
to see a change that Hypercity could introduce with respect to my feedback?
Voila. I was bowled over. I conveyed to her my satisfying replies. Her
gratitude seemed like an announcement in an airplane. Thank you so much sir for
having spared your precious time to answer our questions. We assure you of
better services and a pleasant shopping experience during your next visit to
Hypercity.
But such communication is very rare. The executive I spoke
to was well trained and respected the significance of time, the communication,
the seriousness and possibly the temperament of a rigid customer like me. The next
moment was that of shock. I was coordinating with a disorganized courier
service agent. For a second, I thought they had misplaced the cheque that I was
expecting from someone. As I started tracing the courier and talking to the
guys involved, I encountered disruptions and thereby lay the challenge. These
disruptions where in the form of humans, with whom I hate to communicate on an
everyday basis. But luck was in my favor and the shenanigans ended with the
courier company sending across a person to personally deliver my documents aka
cheque.
In all these three days, I think somewhere there was less of
effort involved and the perception to do more was missing. I sat across a table
staring at the calendar and felt there was still an unfinished task to be
accomplished. Excusing myself for a half day from the task in hand, I landed up
at one of the offices of a Government of India undertaken Insurance Company.
Somehow I followed my intuition of they haven’t acknowledged a document, sent
across by my mom to adjust a claim. Initially I was shocked by the tactical
location of this office. The office was located in a State Transport Bus owned
complex. I took an over abused staircase that helped me arrive at the first
floor of the office. The walls were plastered with spit (definitely a byproduct
of endless gutka gossips). The security guard sitting at the entrance preferred
to busy himself with his personal dose of powdered tobacco than wanting to
attend my query. I still mustered the courage to be vociferous.
Who will help me solve this problem? Open the door, go
straight, turn to your left and he might be of some help to you. Followed by an
ignorant round of laughter, I was directed towards the official who held the
fate of my mother’s insurance claim. A discussion between him and me, made me
realize how easily he had not even bothered to read through the details; we had
couriered across centuries ago. It was upsetting to realize that my mother and
I had invested a total of Rs.15 in simplifying the task-on-hand of these unkind
species. But looking at my outraged form, this gentleman somewhere between his
mid 40s sprung into action. Kalji karu naka, hey don mintacha kaam aahey,
fukatcha dag dag karoon gheoo naka (No need to worry, this task will take just
two minutes to be taken care of and please don’t stress yourself). The result
of this proactive action will be released only after ten days. That is when I
will come to know if I have fared well in my effort. For no reason, I think
that our Government offices are a symbol of colossal chaos. The number of
pillars in these offices stands outnumbered. Or else, how will they do justice
to the phrase of ‘made to run from pillar to pillar’!
Last but not the least, I wish to speak about a lady who
expressed her desire to have a prolonged conversation with me regarding some
prospects of future. But the conversation got scattered between her paying more
attention to her laptop than me. The conversation got scattered between two gentlemen
who were sitting around her paying more attention to her continuous exit and
entry into the room than the points, I was stressing upon. To be frank, I don’t
care about the outcome of this flawed discussion.
From all the above actions that I spoke about, I think the
fault was mine to have limited myself somewhere from not wanting to do more.
That means in the last eight days; I haven’t done much to achieve the ‘more’
that I perceive from 2014. But great men said ‘better late than never’ and as
agreed, I am looking ahead to the next 357 days of the year. If I am good at
calculations that stands for next eleven months of the year and I can’t care a
damn less about the prospect of getting to do so much more in these coming
days.
No matter where I am. No matter what I might be planning of
doing next. The objective is clear – think and write more for 357 more days to
do a lot more.
-vociferous
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